This Council was getting little or no support from their current provider and had an existing web presence built on a dated platform, that was clunky to use and unreliable. By re-designing their entire site and then providing training in how to get the best out of it, they've a revitalised digital asset for their community, councillors and staff.
The council’s email system was problematical and posed a potential security risk with no central control and Councillors using their own personal email accounts.
By deploying Google’s GSuite for them – that includes a world class email system (amongst other features) we were able to provide staff with control over system configuration and application settings – all in a dashboard that you can be used to streamline authentication, asset protection and operational control.
By understanding the obligations on Councils for data protection and the guidelines provided by the National Association Of Local Councils (NALC) we were well placed to provide support so that their website was compliant.
As part of our ongoing support we included software enhancements that would facilitate the provision & deletion of user data in the event of any FOI requests or as recommended.
The team at SeaDog IT were invaluable in helping us rebuild our digital services to the benefit of our Parish, councillors and staff. Their ongoing support and knowledge of how Councils work has been a real asset too.